Customer Experience Quality Analyst at Blue Ridge Communications managing customer feedback and insights. Focused on driving improvement in customer journeys through actionable data analysis and reporting.
About the role
- Business Support Specialist providing comprehensive support and guidance in IT-related areas at DSV. Coordinating projects and initiatives while fostering communication within the department.
Responsibilities
- Supporting Head of External Integration Services (EIS), ensuring well-functioning communication and collaboration with the organization
- This includes coordinating initiatives, supporting managers across EIS, establishing manager meetings
- Efficient and transparent interaction with key stakeholders
- Supporting colleagues from EIS and EIS management when they raise questions regarding day-to-day operations
- Facilitate and drive clear communication channels for ongoing initiatives within the department
- Collaborate with cross-functional teams to align on deadlines and dependencies
- Coordinate project timelines to ensure timely completion of initiatives
- Maintaining education materials
- Preparing reports and presentations
Requirements
- Excellent communication skills
- Showing initiative and ability to execute
- Proficiency in English (both written and oral)
- Planning, organisation and administrative skills
- Proficiency level in Microsoft Office (PowerPoint, Word, Excel, Visio)
- Working experience in global environment would be a plus
- Experience with the Agile methodology would be a plus
Benefits
- Employment based on an employment contract, along with a comprehensive benefits package
- Training and development programs, as well as access to an e-learning platform
- Onboarding program with the support of a dedicated Buddy
- Participation in an annual, company-wide integration event
- A work environment based on Scandinavian organizational culture
- Opportunities for growth through our internal program
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- integration events
- corporate gym
- corporate sports team
- coffee / tea
- parking space for employees
- extra social benefits
- holiday funds
- christmas gifts
- employee referral program
- charity initiatives
- bicycle parking
- modern and ergonomic office
- yoga in the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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