Case Manager/Family Support Worker providing support for youth and families in crisis through NFI Massachusetts. Focused on home based treatment, community outreach, and crisis intervention.
About the role
- Test Manager responsible for high-quality software deliveries at Systematic's Library business unit. Collaborating with agile teams across multiple locations to enhance Cicero's performance and quality standards.
Responsibilities
- The Test Manager is responsible for ensuring high-quality deliveries across our products by defining the test strategy, planning and coordinating testing activities, and securing visibility and control in the full test process.
- Collaborate with Program Managers and Customer Project Managers to ensure strong customer alignment, clear expectations, and successful milestone delivery.
- Act as a key interface between customer-facing roles and internal development teams, ensuring transparency and alignment.
- Work closely with Product Owners and Product Managers to support the product vision, define value, and align backlog priorities.
- Lead and support the test engineers in day-to-day delivery activities, including backlog refinement, coordination, and progress tracking.
- Collaborate with Solution and Software Architects to align delivery with architectural direction, technical standards, and long-term platform sustainability.
- Ensure robust automated and manual test strategies, release readiness, and overall product quality.
Requirements
- Solid experience with agile frameworks (SAFe preferred), including PI Planning and cross-team facilitation.
- Strong competencies with Jira and Confluence.
- Strong experience working with KPIs, burn-down charts, and performance reporting.
- Familiarity with CMMI, ISO 9001, ISO 27001, and process governance.
- Experience with distributed international teams is an advantage.
- Have Bachelor's degree in Computer Science, Software Engineering, or related field.
- ISTQB certification (Advanced Test Manager or equivalent) is highly valued.
- Experience with quality frameworks such as CMMI and ISO standards is advantageous.
- 7+ years in software testing, including 3+ years in test management or test leadership roles.
- Proven experience defining and implementing test strategies for software products.
- Strong background in both manual and automated testing approaches.
- Experience leading test teams and coordinating testing across multiple agile teams.
- Demonstrated ability to establish quality gates and release readiness criteria.
- Fluency in English, both written and spoken, and a genuine interest in working in a diverse, international setting.
Benefits
- Up to 25 vacation days, 23 days standard to which 2 more days can be added if you have more than 10 years of work experience.
- 24h extra per year for personal time off for all employees.
- Additional days off: 24th and 31st of December.
- A flexible benefit program - you can mix your benefits choosing from different kind of Services on a very dynamic platform – Benefit Online, such as: Lunch in our canteen, Private medical subscription - you can choose from 3 providers, Private pension, Meal or vacation vouchers, Gym subscription.
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