Insurance Executive providing expert customer support via phone and email for Hiscox UK. Assisting with insurance quotes, policy adjustments, and enhancing customer outcomes.
CV
Hybrid Customer Advisor, Internal Sales – P&C, Commercial & Industrial Insurance
Posted 4 months ago
About the role
- Customer Advisor responsible for client management in commercial insurance, focusing on customer support and collaboration with external teams. Work based in Leipzig with opportunities for hybrid work.
Responsibilities
- Independent management of our commercial clients (companies with approx. 50+ employees) in the P&C lines (excluding motor, life and health)
- Daily advisory support to our corporate clients on insurance-related queries
- Negotiation of renewals, tenders and policy term comparisons
- Preparation for — and, when required, participation in — annual review meetings together with the field sales team
- Active contribution to shaping the company within our OKR methodology — e.g. in digitalization initiatives or optimizing internal processes
Requirements
- Several years' experience at an insurance broker or insurer in commercial or industrial insurance
- Solid knowledge in at least one P&C line such as industrial fire, commercial and product liability, etc.
- Completed vocational training as an insurance clerk or insurance specialist, or a relevant university degree
- Enthusiasm for helping shape Contrust's future beyond client servicing and for personal development
Benefits
- Family-like and appreciative working environment
- Flexible working and possibility to work from home
- Structured onboarding and ongoing training
- Attractive salary
- Company pension plan and additional benefits
- Health programmes and regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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