Hybrid Senior Consultant, Discovery Project Management

at Control Risks

• Job title: Senior Consultant, Discovery Project Management
• Job type: Full Time
• Experience level: Senior
• Salary: $120,000 - $135,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Python
• Location requirements: Hybrid, San Francisco, United States

About the role

• Senior Consultant managing eDiscovery projects for Control Risks, ensuring compliance and client satisfaction. Collaborating across teams to deliver successful project outcomes in a hybrid work environment.

Responsibilities

• Consult with clients on project workflow and industry best practices.
• Develop and implement new ideas to create customized solutions on a client by client basis.
• Liaise with clients to develop strong client relations and demonstrate a high level of commitment to client success.
• Continuously monitor and manage multiple eDiscovery projects from beginning to end.
• Responsible for hands-on technical support and service in RelativityOne, including but not limited to major areas such as aiR for Review; aiR for Privilege. Analytics; Integration Points; ; creating custom workflows using fields, choices, layouts, views and dashboards; managing batches; Event Handlers; running scripts; persistent highlighting; Redact; RSMF; Dynamic Objects; creating and running complex searches and delivering complex STRs; managing users, permissions and groups; object level security; Case Dynamics; creating and running productions; privilege logs; imaging and OCR’ing documents; and ARMs.
• Work closely with operations team to ensure proper allocation of resources for processing, data loading and hosting based on deadlines and priorities.
• Manage internal and external client expectations throughout the entire life cycle of a project.
• Responsible for gathering client and project requirements and ensuring requirements are properly documented and managed.
• Act as client advocate to ensure that where there are new requirements, the development team is aware of the prioritization of the need.
• Maintain accurate and current records of all aspects of project relating to job tracking, specifications and chain of custody-related documents.
• Responsible for daily activities of projects including interaction with other team members, leaders and client personnel.
• Adhere to driving quality work product and for the team and deliver all work within established timeframes.

Requirements

• 3-4 years of professional eDiscovery Litigation Support and Project Management experience.
• Strong knowledge and experience with RelativityOne, ability to set up new projects to client specifications, and consult on RelativityOne functionality
• Experience with cross-border investigations and related discovery concerns
• Preferred: Experience and familiarity with all phases of litigation, including forensic data preservation, data processing, review, data production, and litigation support.
• Preferred: Understanding fundamentals of effective project management in eDiscovery projects.
• Bachelor’s degree.
• Relativity Certifications. Relativity Certified Administrator is advantageous. Additional certifications in relevant tools and/or technologies.
• Advanced knowledge and experience with all MS Office applications, especially MS Excel.
• Working experience with industry-leading litigation support software (e.g., Agility Blue, ReadySuite, Fileread, CS Disco, NUIX, Everlaw, Python, and Power BI) will be a differential.
• Excellent written and oral presentation skills in English to effectively communicate with diverse audiences of varying degrees of expertise. Spanish is advantageous.
• Availability to work extended hours as needed when client project loads increase.
• High degree of confidence and energy level coupled with leadership initiative.
• Strong interpersonal skills and excellent customer service skills.
• Ability to work well under pressure and meet tight deadlines, while effectively juggle competing demands, prioritize appropriately, and oversee multiple tasks simultaneously.
• Strong organizational and project management skills.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.