Hybrid Cloud Infrastructure Engineer

at Concord Servicing

• Job title: Cloud Infrastructure Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud, DNS
• Location requirements: Hybrid, Mexico City, Mexico

About the role

• Cloud Infrastructure Engineer managing Azure environments and supporting cloud infrastructure processes in a credit market servicing organization. Collaborating with DevOps teams and ensuring compliance with security standards.

Responsibilities

• Maintain and operate Azure infrastructure in accordance with architectural designs and standards defined by the Cloud Infrastructure Architect
• Manage and support Azure resources, including virtual machines, storage accounts, App Services, and related compute and platform services
• Execute workload assessments on acquired Azure environments, documenting the current state and identifying gaps against enterprise standards
• Carry out remediation and consolidation work as directed, following approved change management procedures
• Own the day-to-day configuration and maintenance of Azure networking components, including VNets, subnets, NSGs, Azure Firewall, ExpressRoute, VPN Gateways, Private Endpoints, and DNS
• Implement and maintain hub-and-spoke and other network topologies across acquired and native Azure environments
• Troubleshoot complex network connectivity issues across hybrid and multi-environment Azure infrastructure
• Support network integration projects as acquired Azure environments are rationalized and connected to the broader enterprise network
• Maintain and enforce Azure security controls in alignment with SOC 2 and PCI-DSS compliance requirements
• Manage Azure Active Directory / Entra ID configurations and RBAC policies; partner with the InfoSec team on conditional access and identity governance
• Support vulnerability remediation and security posture improvement using tools such as Microsoft Defender for Cloud or equivalent
• Ensure infrastructure changes are documented and auditable in accordance with change management policies
• Work from architectural blueprints, runbooks, and procedures authored by the Cloud Infrastructure Architect and VP of Infrastructure
• Document configurations, network diagrams, and operational procedures to maintain an accurate and current infrastructure knowledge base
• Collaborate with the T2 Systems Administration team on escalated issues and cross-functional infrastructure projects
• Participate in on-call rotation for critical Azure infrastructure incidents

Requirements

• 5+ years of experience in IT infrastructure, with at least 3 years of hands-on Azure implementation and operations experience
• Strong Azure networking expertise: VNets, NSGs, Azure Firewall, ExpressRoute, VPN Gateway, Private Link/Endpoints, DNS, and load balancing
• Experience working in regulated financial services environments (banking, insurance, fintech, or similar)
• Working knowledge of Azure Active Directory / Entra ID, RBAC, and identity and access management
• Demonstrated experience with SOC 2 and PCI-DSS compliance in a cloud environment
• Active Microsoft Certified: Azure Administrator Associate certification
• Active Microsoft Certified: Azure Network Engineer Associate certification
• Ability to work from architectural designs, standards documents, and technical runbooks
• Strong documentation habits and attention to detail in change management processes

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short-Term & Long-Term Disability
• Wellness Resources