Manager in the RBS Strategy team at CBA focusing on Retail Banking transformation and customer experience improvements. Collaborating with senior leaders and multi-disciplinary teams on high-impact projects.
Responsibilities
Work on high-impact projects that improve customer experience and business performance
Identify key opportunities and make recommendations for improvement
Collaborate with senior leaders and contribute to RBS Strategy and retail bank transformation
Participate in insights generation, including stakeholder interviews and desk research
Support in synthesizing insights into findings via various media
Support in planning and facilitating ideation sessions and workshops
Assist in developing prototypes and stimulus for testing and learning
Create project deliverables like insights reports and delivery roadmaps
Requirements
1-3 years’ experience in business strategy consulting at a major consulting firm or corporate in-house strategy function, with Financial Services exposure.
Strong financial acumen with a Bachelor’s degree in Business, Finance, Economics, Legal or a related field.
Attention to detail, ability to work effectively and to address diverse problems with guidance from experienced leaders.
Curiosity, collaboration and a structured approach to solving problems.
Robust communication and stakeholder engagement skills.
Interest for the Australian Retail Banking industry.
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