Field Systems Administrator I providing IT support and systems management at a mining site in Juneau, Alaska. Ensuring compliance with safety policies while maintaining technological resources.
Responsibilities
Stop work for safety concerns and abide by safety best practices, policies, and procedures
Use of exceptional communication and customer service skills to build and maintain relationships with users and departments
Ensures adherence to company policy while maintaining specific knowledge of IT policies and procedures
Performs Installation, maintenance and troubleshooting of on-premise Windows and Linux based virtual server systems
Performs maintenance, troubleshooting and reporting for on-premise backup infrastructure
Maintains sizing and performance of Server Infrastructure
Performs other incidental and related duties as required and assigned
Provide technical support to end-users directly and remotely, leveraging ticketing systems to correctly document and complete tasks
Performs systems setup, installation, and upgrades of hardware and software
Maintains asset inventory and inventory refresh lifecycle
Installs, configures, and maintains IT Department assets, including but not limited to; workstations, laptops, mobile devices, phones, WAPs, printers, copiers, etc
Conducts end user training as required
Assists in maintaining all mine communication systems
Installation and testing of IT infrastructure, including structured cabling, Fiber Optics, and fixed wireless
Maintains documentation on current policies and procedure changes
Maintains working knowledge of current systems and tools used by the company and provides reports using these in a timely fashion
Works with the Environmental Dept to ensure E-Waste is processed properly
Assists other members of the IT department in their duties as prescribed by management and maintains flexible on-call weekend rotation status
Performs other incidental and related duties as required and assigned
Requirements
High school diploma or equivalent
Hold A+ certification or be able to obtain within 90 days of hire
Net+ certification or equivalent experience within 90 days of hire
Experience in hardware maintenance, MS Active Directory, Exchange Online, Windows OS, and MS Office 365
Proven experience in deployment and maintaining Virtual Server Systems (Microsoft and Linux) within a business environment
Ability to establish and maintain cooperative working relationships with others
Ability to work independently as well as with teams
Ability to lift and move 50 lbs
Ability to work safely outside in all kinds of weather, in confined spaces, underground, and at all heights
Ability to safely load and operate vehicles in a variety of conditions including but not limited to; heavy rain, snow, and varying underground conditions
Ability to troubleshoot IT systems, communication issues, and deliver resolutions effectively
Sets high standards for self and others, builds trust, and takes accountability
Benefits
Prioritizes safety, teamwork, career development and growth
Support education and workforce development programs
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