Delivery Leader for critical enterprise accounts at Coda, facilitating client engagement in a fast-paced global team environment. Mandarin fluency is required.
Responsibilities
Relentless Execution & Stakeholder Alignment
Proactive Alignment: You don’t assume alignment—you validate it. You’ll consistently communicate status, risks, and dependencies to both internal teams and clients.
Timeline Management: You hold teams accountable. When risks emerge, you identify them early, escalate appropriately, and drive a resolution.
Unblocking: You monitor for bottlenecks across Product, Design, and Engineering, intervening decisively to maintain momentum.
Product Definition & Quality Leadership
PRD Documentation: Translate client discussions into clear, structured Product Requirement Documents. You define flows, system behaviors, and edge cases with precision.
Voice of the Customer: Deeply understand client workflows. You provide the context and rationale for product decisions when questions arise.
Quality Gatekeeping: Use your "product sense" to review designs. If usability or execution quality falls short, you address it before release. We do not ship mediocrity.
Strategic Account & Scope Management
Scope Discipline: You manage the balance between client requests and delivery commitments—pushing back diplomatically while protecting time and quality.
Bilingual Bridge: Act as the primary link between Mandarin‑ and English‑spea
Requirements
Language Fluency: Native or professional fluency in Mandarin and English is essential.
Strong Ownership: You drive decisions and follow up persistently. To you, silence is never agreement.
Technical Fluency: You can engage credibly with engineering. You understand APIs and system architecture enough to assess trade-offs.
Exceptional Documentation: You produce concise, actionable documentation with zero ambiguity.
Relevant Experience: 2–5+ years in Delivery Management, PM, or Product Ops, ideally supporting enterprise B2B clients.
Job title
Senior Project Manager, Strategic Accounts – Mandarin & English
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