Customer Success Professional at WRITER managing deployment and activation across customer portfolios. Engaging deeply to drive AI investment success and measurable outcomes in enterprise settings.
About the role
- Strategic Negotiator managing AI and cloud partner relationships for Cloudflare's infrastructure needs. Collaborating cross-functionally to drive negotiations and optimize costs.
Responsibilities
- Drive negotiations involving new and existing AI and cloud partners including planning, RFP, commercial negotiation, execution and SLAs - often with minimal advance notice
- Work cross-functionally with legal, capacity planning, network strategy, product and technical teams to understand requirements and project timelines
- Establish and conduct scheduled QBR and other vendor management activities with top category partners, represent Cloudflare credibly to external partners
- Contribute information to annual infrastructure budget and forecast
- Review spend & approve invoices; work with data team to create stakeholder update materials
- Other duties as assigned
Requirements
- 5-10 years in sourcing software, cloud, data center or network within a fast moving technology organization
- Ability to multi-task and manage complex projects across multiple teams and geographies within set deadlines
- Ability to navigate, solve problems and answer questions
- Relationship management experience and excellent communication skills
- Experience in budget planning, financial analysis, or other analytical role a plus
- Bachelor's degree or equivalent experience required
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Success professional driving AI adoption through deployment and activation success with enterprise clients. Collaborating to translate use cases into measurable outcomes with WRITER's AI solutions.
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