Hybrid Staff Software Engineer, Windows Agent

at Climb Channel Solutions NA

• Job title: Staff Software Engineer, Windows Agent
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Cloud, Cyber Security
• Location requirements: Hybrid, Mexico City, Mexico

About the role

• Staff Software Engineer developing Windows Agent for Delinea's Privilege Manager. Lead software design, troubleshoot issues, and enhance security features in Windows systems.

Responsibilities

• Staff Engineer developing the Privilege Manager Windows agent.
• Gaining a deep understanding of the technology and systems underpinning the service, enabling the ability to troubleshoot issues, evaluate changes, and make informed technical decisions.
• Be a fully contributing member of a Delinea Sprint team.
• Work specifically on projects relating to remote management solutions for Windows workstations that connect to our on-prem and cloud-hosted Privilege Manager Server.
• Contribute to the implementation, design, and architecture of products.
• Implement and maintain high standards of software quality and security, regularly reviewing code and processes to drive improvements.
• Troubleshoot and resolve Windows Agent issues, ensuring the reliability and availability of our systems.
• Work on a Privilege Manager service product team, bringing feature enhancements and customer fixes.
• Using Scrum processes, collaborate with cross-functional teams (PM, UX, Dev) to understand requirements, propose technical solutions, and contribute to architectural decisions.
• Optimize the Windows Agent for performance, scalability and efficiency.
• Look for ways to improve the development and automation processes (code quality, E2E testing, security scans, etc.), monitoring, and tiered incidence response.
• Mentor and provide technical guidance to other engineers, fostering a culture of continuous learning and growth.

Requirements

• A minimum of 10 years of experience, preferred 15+ years, performing system-level development work on Windows.
• Proficient with using Visual C++ 2022/2026 for user-mode code utilizing Win32 API & NT Native API functions.
• Proficient with using C++ 2022/2026 for kernel-mode code used in file system mini-filter drivers.
• Deep knowledge of Windows Internals, including the Windows security model, processes, threads, image loader, registry, NT services, system service processes, SCM, LSASS, user-mode & kernel-mode debugging (VS Remote Debugger & WinDbg) and performance monitoring tools like Performance Monitor.
• Familiar with the SysInternals tools suite and System Informer (f.k.a. Process Hacker).
• Proficient with Hyper-V for maintaining a development lab environment.
• Proficient with developing software for x86, x64 & ARM64 architectures as well as a working understanding of x86 under WOW64 on x64 editions of Windows and x86 & x64 emulation on ARM64 editions of Windows.
• Proficient in developing, debugging, and maintaining low-level system software for Windows workstations & servers, as well as a working understanding of COM and ATL.
• Understanding of security best practices in software development and the ability to integrate security features into both user-mode & kernel-mode code.
• Ability to work in a fast-paced environment and commit to delivering stable driver updates in line with continuous delivery practices.
• Strong problem-solving skills and the ability to work independently on complex issues.
• Excellent collaboration skills to work with cross-functional teams and contribute to the overall architecture and design.
• Good communication skills, with the ability to produce clear technical documentation for driver software.
• Experience with version control systems, preferably Git, and familiarity with continuous integration and deployment pipelines.
• A passion for staying up to date with the latest advancements in Windows driver technologies and cybersecurity.

Benefits

• healthcare insurance
• pension/retirement matching
• comprehensive life insurance
• employee assistance program
• time off plans
• paid company holidays