IT Service Desk Analyst providing front - line technical support to DLA Piper's colleagues. Handling incoming requests, maintaining records, and troubleshooting IT issues.
About the role
- Senior Analyst in Fund Services at Citco using software for daily operational tasks and evaluating financial risks. Focused on maintaining client relationships and supporting junior staff.
Responsibilities
- Use 3rd Party Sentry software to complete daily operational deliverables in line with client service level agreements. Primarily activity in positions, trades, credit activity and asset setup/verification.
- Evaluate cash flows, financing and risk associated with Syndicated and Private Loans based on loan covenants.
- Analyze, investigate and resolve issues; prepare reports for assessment and sign off, with respect to Loan activity
- Work directly with Agents and 3rd Party Loan Servicers to validate transactions and holdings.
- Prepare auditable support for bank loan portfolio and cash activity, in preparation for monthly financial statements
- Apply critical thought to existing tools, controls and processes; make recommendations and test solutions
- Support the conversion of any new clients and the migration of tasks from other locations.
- Maintain positive and professional working relationships with clients and other contacts across the function and organization.
- Review and coach junior staff and assist in the resolution of day-to-day issues
Requirements
- Bachelor’s Degree from an accredited college or university
- Professional Accounting/Finance designation considered an asset (CFA, CPA)
- 2+ years in Financial Services with an exposure to PandL reporting or Operation processing
- Product knowledge of Syndicated and Private Loans
- Strong customer relationship skills
- Knowledge of Hedge Funds
- Ability to manage time effectively, set priorities and meet deadlines
- Strong proficiency with Microsoft Office suite, especially Excel
Benefits
- Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
- We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
- Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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