Genesys Administrator providing technical support for the Genesys Cloud platform. Collaborating with IT and training operations teams to enhance user experience in a remote job.
CS
Hybrid Senior Discovery IT System Administrator – Top Secret Clearance Required
Posted 3 weeks ago
About the role
- Senior Discovery IT System Administrator role at CGS ensuring availability and security of eDiscovery applications. Collaborating on technical architecture and vendor issues while providing end-user support.
Responsibilities
- Ensure day-to-day availability of electronic discovery applications and related tools
- Administer and monitor all installed systems and infrastructure
- Monitor and test application performance for potential bottlenecks
- Maintain security, backup, and redundancy strategies
- Assist in technical architecture design discussions
- Liaise with vendors to address product issues
- Develop and provide training for end-users
- Provide general support and advice on electronic discovery tools
Requirements
- Legal technology experience and knowledge of the EDRM
- Ability to operate and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022
- Ability to operate and manage cloud technologies including Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways
- Ability to operate and manage relational databases such as MySQL and/or SQL Server 2012 or higher
- Experience with e-discovery tools (i.e. Relativity, Veritas eDP, or other review platform applications)
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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