Managing Director leading agency operations at Pacific International Lines, driving market expansion and ensuring profitability. Involving financial stability, team leadership, and compliance with regulatory standards.
About the role
- Senior Director of Enterprise IT leading and managing core IT operations at Cato Institute. Overseeing a team of eight hybrid and remote staff while enhancing enterprise productivity using Microsoft systems.
Responsibilities
- Lead and develop a high-performing, collaborative, hybrid, and full-time remote team supporting infrastructure, user support, CRM, and enterprise applications.
- Set clear, measurable objectives for individuals and the team, aligning them with broader organizational goals.
- Foster a culture of trust, accountability, and continuous improvement by modeling integrity, curiosity, and a service-oriented mindset.
- Provide regular coaching, mentorship, and career development opportunities to nurture team growth and retain top talent.
- Act as a liaison between technical staff and non-technical departments, translating needs and solutions in accessible, collaborative ways.
- Manage Cato’s Microsoft-centric IT environment, including Office 365, Azure Active Directory, Teams, and SharePoint.
- Lead IT budgeting, procurement, and vendor contract negotiations.
- Provide oversight for the Salesforce Nonprofit Cloud ecosystem.
Requirements
- Bachelor’s degree in information technology, computer science, or a related field.
- 7+ years of progressive IT experience, including at least 3 years in a management or senior leadership role.
- Demonstrated experience managing a Microsoft 365 environment, including Azure AD, Teams, Exchange Online, and SharePoint.
- Working knowledge of Salesforce Nonprofit Cloud and experience supervising teams managing Salesforce and related digital systems.
- Experience with IT budgeting, vendor management, and enterprise software licensing.
- Demonstrated knowledge of cybersecurity best practices, including identity management, data protection, risk assessment, and incident response planning.
- Experience supporting organizational AI initiatives, such as ensuring responsible use and integrating AI capabilities into enterprise systems.
- Familiarity with nonprofit, mission-driven, or educational institutions is a plus.
Benefits
- Medical, dental, and vision insurance
- Employer contribution to a Health Savings Account (HSA)
- Generous vacation and sick days
- Paid parental leave
- Employer-provided life and disability insurance
- 401(k) employer match
- Transit/ Parking benefits
- Pet discount plan
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