Responsable des opérations - mandat immobilier basé à Paris pour le client principal de Nhood. Conduire des chantiers structurants et améliorer la performance opérationnelle.
About the role
- Planning and Operations Specialist II focusing on strategic deployment and operational implementation for CareOregon. Responsible for guiding projects and performance while collaborating with cross-departmental teams.
Responsibilities
- Monitor and guide the department-wide portfolio of projects and performance dashboard with moderate guidance from department leadership
- Lead the team in identifying priorities and advancing projects and performance
- Participate in developing, implementing, and monitoring clinical and/or operational strategy aligned with the organization at large and each region, department, or line of business
- Identify and lead a process for developing and administering the team’s annual strategic plan, as well as underlying goals, projects, strategies, and metrics
- Recommend, implement, and facilitate a monitoring system with visibility to metrics, reporting, and progress toward goals
- Liaise with other departments relating to costs, planning, and/or deliverables involving complex integration
- Perform project management for business unit initiatives
- Play an active role in facilitating internal and external stakeholders to identify barriers, change management needs, and more to move strategies forward
- Network with multiple resources to ensure standard and specialized tools and processes are developed, deployed, and regularly improved upon to support the various project and programs
- Recommend, develop, and administer the operational infrastructure to help ensure the business unit is operating as efficiently as possible and delivering the highest quality services to its customers
- Assess, recommend, implement, and train on process improvements that support the success of key strategic initiatives and operations
- Guide team in working effectively across departments, regions, and lines of business within a matrix structure
- In partnership with business unit leadership, build, deploy, and lead communication systems and effective communication forums and pathways to support working cross-departmentally with other departments
- Guide the business unit’s meeting infrastructure, including content, tracking, and reporting on deliverables; assist in staffing senior leadership meetings and external meetings at the executive and operational level
- In partnership with department leadership, identify content and presentations for enterprise-wide meetings
- Organize and manage activities such as retreats, team development, and other forums to ensure collaboration and cohesion
- Collaborate with data analysts to identify, extract, and present relevant data internally and externally
Requirements
- Minimum 2 years’ experience in a planning and operations specialist, project management, and/or program management position, including experience leading or influencing diverse groups of stakeholders
- Education or training in lean or related process improvement techniques
- Understanding of principles, methods, and techniques of project management
- Understanding of quality assessment measures
- Proficient understanding of Oregon Medicaid or Medicare in area of focus (preferred)
- Understanding of health plan financing, health care costs, health outcome measures, and health plan operations (preferred)
Benefits
- medical, dental, vision, life, AD&D, and disability insurance
- health savings account
- flexible spending account(s)
- lifestyle spending account
- employee assistance program
- wellness program
- discounts
- multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.)
- strong retirement plan with employer contributions
- PTO and Paid State Sick Time based on hours worked/scheduled hours
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