Senior Director overseeing all Georgetown Athletics ticketing functions. Driving ticket revenue and enhancing customer experience in a hybrid environment.
Responsibilities
Provide executive leadership for all ticket sales, ticket operations and promotion functions across Georgetown Athletics
Develop and execute comprehensive sales strategies for season tickets, premium seating, group sales, single-game tickets, game promotions
Lead, mentor, and evaluate the Ticket Sales, Ticket Operations and Game Promotions department staff
Create, implement, and monitor revenue plans
Oversee customer service standards
Analyze data and reporting to inform strategic decisions
Manage technology platforms including CRM/Salesforce workflows, ticketing systems
Requirements
B.A., or B.S required
MBA preferred
Minimum of six (6) years of senior-level sports sales and revenue leadership experience, preferably within collegiate or professional athletics.
Demonstrated history of exceeding revenue goals
Strong negotiation skills and contract experience
Strong CRM proficiency (Salesforce preferred)
Proficiency in Microsoft Office
Excellent verbal and written communication skills
Customer-first mindset
Benefits
Medical, dental, vision, disability and life insurance
Retirement savings
Tuition assistance
Work-life balance benefits
Employee discounts
Array of voluntary insurance options
Job title
Senior Director, Commercial Business – Ticketing and Game Promotions
Associate Director for Contracts providing senior - level leadership in negotiating complex research agreements. Overseeing compliance and operational procedures in grants and contracts within Rice University.
Director overseeing eDiscovery delivery operations at Kroll in India. Leading a high - performing team for complex investigations and litigation support.
Regional Director of Outreach leading the outreach team in the Southeast US, focusing on behavioral health relationships and ensuring strategic goals are met. Responsibilities include team development, outreach strategy, and stakeholder engagement.
Director managing strategic advocacy initiatives to ensure patient access for Johnson & Johnson Innovative Medicine. Developing partnerships and executing plans to shape healthcare policies affecting access.
Regional Director managing Cardiovascular sales and clinical teams within D.C./Virginia. Aiming to improve patient outcomes while achieving sales growth in medical device sector.
Digital Service Transformation Director at Huntington leading client servicing innovations. Overseeing strategy and delivery to enhance operational efficiency and improve client experiences.
Assistant Director leading hospital housekeeping department team to create a safe, clean, and comfortable environment. Oversee training, morale, and quality across housekeeping operations.
Director, Design Verification leading a new verification and emulation team in India for innovative semiconductor solutions. Collaborating across global teams to develop and drive verification strategies.
Part - Time Director providing strategic oversight and governance for brokerage company. Ensuring compliance with financial regulations and supporting business growth through strategic decisions.
Healthcare Engagement Director managing client relationships and overseeing offshore delivery in healthcare managed services. Responsible for retaining a $5 - 10M portfolio with direct accountability for service performance.