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About the role
- Networking and IoT Engineering Specialist consulting on technical issues and integrating solutions for Teltonika products. Providing guidance, training, and technical documentation to clients and employees.
Responsibilities
- Consult with employees and clients on devices/solution-related technical issues
- Provide guidance on integrating our products into client solutions, and addressing their challenges with Teltonika Networks products through written communication and online meetings.
- Solve technical issues and look for a way to reduce them
- Prepare technical documentation and technical tasks
- Conduct training sessions for employees and clients on our products and solutions.
- Self-sufficient resolution of technical issues originating from customer’s configuration, firmware/software, other sources
- Preparing documentation for internal and external use (e.g., Teltonika Wiki)
- Serve as a liaison between customers and Teltonika Networks R&D/Headquarters for complex technical challenges.
- Have hands-on experience with Linux based OS, industrial protocols, various networking services and protocols and occasional 3rd party peripherals.
Requirements
- Have a technical or engineering background
- Great communication skills
- Working knowledge of software and operating system principles
- Knowledge of basic internet technologies (WWW, FTP and etc.)
- Basics of telecommunication systems and technologies
- Ability to prepare technical documentation
- Good knowledge of WiFi technologies: 802.11 g/b/n/ac
- Ability and experience configuring VLANs, QoS
- Ability and experience configuring various VPN solutions: IPSec, L2TP, OpenVPN, DMVPN, SSTP; good knowledge of their working principles, differences
- At least 12-month experience working with routers. Knowledge of 2G, 3G, 4G networks, ability to explain network authentication methods, data session establishment
- Experience working with embedded, Linux-based OpenWRT operating system
- Good problem solving (troubleshooting) skills
- Knowledge and ability to use „AT“ commands
- Ability to write simple bash/ash scripts
- Knowledge of Firewall principles, ability, and experience configuring Firewall with IPTABLES
- Experience working with industrial routers is an asset
Benefits
- 3 weeks of Paid Vacation
- 6 Sick days
- a day off on your Birthday
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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