Senior AI Engineer at Contour Software designing GenAI systems for diverse enterprise solutions. Responsible for AI platform architecture, production - ready systems, and LLM orchestration layers.
About the role
- Staff Software Engineer at CaptivateIQ leading AI strategy and architecture for enterprise sales performance solutions. Collaborating with teams on foundational AI systems and technical direction.
Responsibilities
- Set the multi-year technical strategy for AI platform development, partnering with senior EPD leadership on long-term vision
- Architect foundational AI systems that serve multiple product teams, including LLM orchestration frameworks, MCP infrastructure, and agent patterns
- Own technical decisions with organization-wide impact where the right answer is ambiguous or contested
- Define engineering-wide quality standards and best practices for AI development, establishing patterns that scale across teams
- Drive technical alignment across the Agentic SDK team and product teams consuming AI capabilities
- Invest deeply in coaching P4 engineers, helping them develop toward staff-level scope and strategic thinking
- Represent CaptivateIQ's technical perspective in industry discussions, open-source contributions, or technical publications
Requirements
- 8+ years of professional software engineering experience with demonstrated progression into staff-level technical leadership
- Deep expertise in LLM orchestration: production experience building agent frameworks, including agent design patterns, tool integration, and workflow optimization
- Significant experience designing MCP integrations and knowledge systems at scale, including tool server architecture, embedding pipelines, and context optimization
- Track record of setting technical strategy that spans multiple teams and multi-year time horizons
- Experience partnering with senior leadership (Directors, VPs) to align technical direction with business objectives
- Demonstrated ability to make high-stakes technical decisions under extreme ambiguity
- Strong mentorship track record, particularly in developing senior engineers toward staff-level impact
- Demonstrated curiosity and continuous learning in the rapidly evolving AI/LLM space**
Benefits
- Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
- Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
- Annual Stipends: Dedicated funds for your professional development and caretaking needs.
- Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
- Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
- Premium Tools: The latest Apple hardware to empower you to do your best work.
- Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.
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