Principal Engineer driving systemic reliability improvements for Xero's software products. Leading technical initiatives and mentoring teams in engineering excellence.
About the role
- Technical Lead in DevOps and Site Reliability Engineering at Broadridge. Leading a team of engineers in automation, production operations, and reliability engineering.
Responsibilities
- Serve as the senior technical expert in DevOps and SRE practices.
- Design, implement, and maintain a secure, and highly available infrastructure.
- Lead architecture and development decisions across CI/CD pipelines, cloud platforms, monitoring, and automation.
- Participate and lead coding, scripting, infrastructure-as-code, and troubleshooting efforts.
- Drive improvements through observability, performance tuning, and automation.
- Lead incident response efforts, leverage documented recovery steps, including root cause analysis (RCA).
- Participate in Post Incident Reviews and implement response improvements.
- Manage a team of 6–8 DevOps/SRE engineers, ensuring a balanced workload distribution and clear ownership.
- Prioritize and assign work aligned to business goals, operational risk, and technical debt reduction.
- Mentor and develop team members’ technical and professional skills.
- Establish clear delivery expectations and provide regular feedback.
- Foster a self-starter culture of collaboration, accountability and continuous improvement.
- Define and track SLOs, SLIs, and SLAs to ensure system reliability.
- Improve deployment frequency, change success rates, and mean time to recovery (MTTR).
- Partner with application development, security, and product teams to ensure reliability and scalability from design through production.
Requirements
- 8+ years of experience in DevOps, SRE, or Infrastructure Engineering.
- 2+ years of experience leading or managing technical teams (6–8 engineers preferred).
- Strong hands-on experience with:
- Cloud platforms (AWS)
- Infrastructure as Code (Terraform, Ansible, CloudFormation)
- CI/CD tools (Jenkins, GitHub Actions, GitLab CI etc.)
- Containerization & orchestration (Docker, Kubernetes)
- Monitoring & observability (Datadog, PowerBI, ELK, Splunk etc.)
- Scripting (Python, Bash, or similar)
- RDS Aurora PostgreSQL is preferred, with strong SQL scripting skills and the ability to analyze workloads and recommend performance optimizations.
- Experience with incident management, on-call processes, and production support.
- Strong understanding of networking, security, and distributed systems.
Benefits
- Bonus Eligible
- Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
- All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
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