Content & Operations Specialist managing bridal garment services for a growing laundry business in Madrid. Responsibilities include client management, social media content creation, and store operations support.
About the role
- Content Strategy Consultant at Brave Bison leading client content strategy and optimisation projects. Blending content strategy, SEO, and UX thinking for diverse audiences.
Responsibilities
- You will lead content strategy and optimisation projects across client accounts, working autonomously to turn business objectives and user needs into actionable content plans.
- Develop and deliver content strategies informed by keyword research, audience insights, and user behaviour data.
- Clearly articulate the strategy to clients and team members, answering questions with confidence.
- Lead content ideation sessions and conduct campaign research as needed.
- Use data and user research to form hypotheses, identify user needs, and make evidence-based decisions.
- Produce high-quality, user-focused content that is clear, accessible, and aligned with briefs and deadlines.
- Optimise on-page content and create flawless copy requiring minimal QA.
- Conduct on-page deliverables to a high standard autonomously, including internal linking recommendations and content hierarchy improvements.
- Apply user experience principles to improve how content is structured, navigated, and consumed.
- Evaluate information architecture, content hierarchy, and page structure to improve discoverability and usability.
- Conduct independent keyword research, compile keyword lists, and confidently make recommendations to clients.
- Adapt briefing and QA processes to suit each client.
- Present results and insights to cross-functional teams, encouraging collaboration across content, SEO, data, digital PR, and creative disciplines.
- Track and articulate ROI, connecting content improvements to measurable business outcomes.
- Mentor junior team members through QA, actionable feedback, and knowledge sharing.
Requirements
- Experience in content strategy, content design, or UX writing within an agency or in-house digital team.
- Strong grasp of SEO fundamentals and how they connect to content and user experience.
- Proficiency with analytics, SEO & AI tools (e.g. GA4, GSC, Ahrefs, Screaming Frog, ChatGPT, Claude).
- Ability to work with complex data and translate it into clear strategic recommendations.
- Excellent communication skills, both written and in client-facing settings.
- A user-centred mindset and familiarity with accessibility best practices.
- Experience with Figma or similar prototyping tools (desirable).
- Familiarity with multilingual or multi-market content strategies (desirable).
- Understanding of information architecture and content modelling (desirable).
- Experience with contributing to new business and pitching (desirable).
Benefits
- Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
- Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
- Income protection: We know it feels good to be covered, just in case.
- Calm Subscription: Now more than ever, it’s important to mind your mind!
- 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
- Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
- Birthdays off: One extra day to celebrate your big day
- Summer hours: Between June and Aug we finish at 15.00 every Friday.
- Online coaching and mental health support: Unlimited via OpenUp
- Remote Working: Work abroad for up to one month a year.
- Performance & Salary: Reviewed twice a year for everyone.
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