Field Engineer II performing maintenance, installations, and troubleshooting on medical equipment for healthcare systems. Ensuring optimal delivery of healthcare services to patients in Boise, ID area.
About the role
- Field Service Technician providing quality technical support for electro-mechanical devices at ACIST Medical Systems. Responsible for preventive maintenance, emergency field service and installation within a specified geographical area.
Responsibilities
- Develop and maintain strong relationships with ACIST Medical Systems customers by providing quality technical support of the company’s electro-mechanical devices
- Provide preventive maintenance, emergency field service and installation of ACIST products within a specified geographical area
- Respond to all customer requests for service by establishing cause of equipment failure and performing repairs
- Replace parts needed to correct malfunction and perform proper tests to ensure operation of the equipment after repair
- Assist with or perform the installation of proprietary injector systems at customer locations as requested
- Prepare detailed service and failure records for work performed and enter all information into the ACIST service tracking database
- Ensure a high level of customer satisfaction through knowledge of injector systems and the use of verbal and listening communication skills
- Effectively plan, organize and prioritize workload and schedule travel to respond to all service calls within budget
- Maintain tools and test equipment in accordance with Company policy
Requirements
- Minimum Associates degree in Electrical Engineering/Electronic Technology, BioMed, or combination of education and experience providing equivalent knowledge
- 1+ years experience in service, troubleshooting, analyzing and formulating solutions of electro-mechanical equipment , or Clinical Technologist experience (CT/MR)
- Strong verbal, interpersonal and communication skills
- Customer service orientation
- Excellent analytical skills, especially in problem solving
- Electro-mechanical and hand-tool skills
- Knowledge on the use of measurement equipment (i.e. Digital Multi Meter, caliper, micrometer)
- Working knowledge of analog and digital electronics
- Computer experience: PC, Microsoft Office and database applications
- Familiarity with ISO, FDA regulations, Good Manufacturing Procedures (GMP) and Quality Systems
Benefits
- Paid Time Off
- Company Holidays
- Paid Family Leave
- Comprehensive health insurance options including medical, dental, and vision
- Employer HSA contributions
- Employee assistance program
- Short-term disability benefits
- 401k savings plan contributions
- Annual incentive plan to help financially secure future
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Field Technician performing testing and maintenance on electrical power systems for Shermco Canada. Ensuring safe, reliable, and efficient operation through hands - on expertise in various environments.
IT - Service Engineer providing on - site support in a modern digital workplace for pharmaceutical and technical clients. Responsibilities include user support, hardware installation, and troubleshooting.
Heavy Equipment Technician specializing in construction and forestry equipment maintenance for Liebherr - Canada. Responsible for efficient repair, diagnostics and customer support in various environments.
Service Engineer in Swindon responsible for servicing industrial doors. Performing maintenance, diagnosing faults, and providing customer service for a global access solutions leader.
Director of Steam Turbine Service Engineering at Mitsubishi Power. Leading engineering efforts in service operations and executing repairs for steam turbines.
Field Service Technician at Crown Equipment Corporation maintaining and repairing lift trucks for customers. Troubleshooting and performing planned maintenance while supporting customer needs.
Field Service Technician repairing lift trucks for Crown Equipment Corporation, a global leader in material handling. Troubleshooting and maintaining equipment while providing excellent customer service.
Mechanic servicing dock and door equipment for Crown Equipment Corporation. Responsible for troubleshooting, maintenance, and repairs as a Field Service Technician in the local area.
Field Service Technician diagnosing and repairing lift trucks for Crown Equipment Corporation. Maintaining service vehicles and performing routine maintenance tasks.