Systems and Data Analyst at Boeing providing technical consultancy on engine maintenance and fleet planning. Working in Amsterdam as part of a successful team managing customer implementations and support.
Responsibilities
New Customer implementations
Project manage customer implementations
Understand customer requirements and business goals and define the most appropriate way to achieve them
Perform data analysis to import data to Engine Fleet Planning and Costing (EFPAC)
Manage the customer relationship
Act as focal point for EFPAC/ Boeing, involving key stakeholders when necessary
Preparing required training material and delivering the training.
Support customer business goals and requirements
Investigate and problem solve customer issues
Interact with internal and external customers
Engage and support customer team members
Provide regular customer interaction
Support the development of major application enhancements or re-designs
Provide detailed functional specifications
Improvement acceptance testing
Identify and report bugs, and support the EFPAC Development team with fixes
Conduct regression testing ahead of software releases
Provide feedback to improve the team's processes and procedures
Requirements
Relevant experience in the aviation industry
In-depth understanding of engine configuration and maintenance philosophy
Familiar with engine maintenance and fleet planning
Ability to communicate optimally with strong presentation skills
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