TI Manager overseeing operational support and systems stability for MDS, a leading risk management company. Responsible for incident management, process efficiency, and service quality.
About the role
- Networks Manager at United Therapeutics leading network engineering team for high-quality services. Ensuring compliance with processes and operational frameworks within a global network infrastructure.
Responsibilities
- Lead and develop a high‑performing team of network engineers to deliver reliable, secure, and high‑quality network services across the enterprise of United Therapeutics' largescale, highly available global network infrastructure
- Ensure the Network Services team complies with established processes, operational frameworks, architectural standards, and enterprise network strategies
- Translate enterprise technology strategy into actionable network‑focused execution plans for the team, ensuring clarity and alignment
- Contribute to IT Infrastructure strategic planning, including network roadmaps, capacity forecasting, and long‑term architectural development
- Manage direct reports, including training, goal setting, coaching, performance evaluations, and career development; support recruitment efforts as needed
- Define, measure, and report on network‑centric Key Performance Indicators (KPIs) to track service reliability, performance, and team delivery
- Oversee the successful execution of network projects, ensuring accurate forecasting, on‑time delivery, budget adherence, and smooth transition into operations
- Direct and participate in the design, implementation, and operational management of enterprise network systems within a multi‑tier, highly available global environment
- Establish and enforce processes that ensure network platforms and solutions meet qualification, validation, compliance, and regulatory requirements
- Identify and lead automation and orchestration initiatives for network operations across cloud and on‑premises environments
- Manage the deployment, modernization, and lifecycle of United Therapeutics’ next‑generation network infrastructure, including data center, cloud, and WAN/LAN environments
- Ensure the implementation and maintenance of network security standards, baselines, and operational guidelines in alignment with cybersecurity programs
- Lead efforts to optimize, right‑size, and maintain network infrastructure components based on performance analysis, business requirements, and lifecycle management needs
- Establish and maintain network‑related incident, problem, change, and knowledge management processes aligned with enterprise ITSM practices
- Ensure timely and effective team response to network incidents and service-impacting events within agreed service levels (SLAs/SLOs)
- Support troubleshooting efforts across business-managed and IT-managed services, including SaaS, IaaS, and PaaS solutions when network components are involved
- Lead network performance and capacity management processes to ensure reliability, scalability, and preparedness for future demand
- Participate in the on-call rotation and support after-hours network changes, cutovers, and service launches as required
- Maintain network compliance with Disaster Recovery (DR) and Business Continuity (BC) program standards
- Ensure all network systems remain compliant with the IT Infrastructure Qualification Program
Requirements
- Bachelor’s Degree in computer science, information systems, or other related field
- 8+ years of experience in enterprise-level infrastructure engineering experience
- 5+ years of experience working in an IT senior or Team Lead role
- Demonstrates a strong commitment to delivering an exceptional end‑user experience and maintaining high network service quality across the organization
- Champions network automation, orchestration, and scalable architectures to improve efficiency, reliability, and operational consistency
- Effectively manages multiple simultaneous initiatives, projects, and operational priorities, making sound decisions on time allocation and resource management
- Brings hands‑on leadership experience with enterprise-class technologies including Palo Alto firewalls, Microsoft Azure networking, Cisco and Meraki platforms, and SD‑WAN solutions
Benefits
- medical / dental / vision / prescription coverage
- employee wellness resources
- savings plans (401k and ESPP)
- paid time off & paid parental leave benefits
- disability benefits
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Customer Education Manager at Auror building role - based learning experiences for customers. Focused on strategy and implementation to drive platform adoption and retention.
Senior Manager leading Security Operations Center at Bolster AI. Overseeing operations to prevent online fraud and manage customer data quality.
Store Manager leading a team at La - Z - Boy to achieve sales goals and improve customer experience. Responsible for training, employee engagement, and operational excellence.
Food Service Site Manager at Aramark overseeing dining services for Slippery Rock University, planning, and executing multiple services to meet operational targets.
Risikomanager für Projektfinanzierung bei LBBW in Stuttgart. Verantwortlich für Prüfung und Monitoring von Kreditanfragen und Markttrends.
Manager in Global Employer Services leading client engagements and team at Deloitte for multinational clients. Delivering exceptional services and driving business development while ensuring compliance with tax and labor regulations.
Deputy Plant Manager ensuring safe operation of facilities supporting defence programmes at Devonport Royal Dockyard. Leading a specialist team and overseeing compliance with regulatory requirements.
Site Manager overseeing operations and managing a diverse team at RAF Northolt, focusing on aviation services and stakeholder relationships.
Safety & Health Manager overseeing safety and health programs in construction projects at Black & Veatch. Requires extensive experience in safety, health, and environmental management in a construction setting.