Hybrid Senior Site Reliability Engineer

at BetterUp

• Job title: Senior Site Reliability Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: $164,000 - $205,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud, Distributed Systems, Kubernetes, Prometheus, Terraform
• Location requirements: Hybrid, United States

About the role

• Senior Site Reliability Engineer leveraging AI tools to monitor and troubleshoot systems at BetterUp. Building cloud infrastructure and collaborating with teams for enhanced reliability.

Responsibilities

• Leverage AI-powered tools and automation to transform how we monitor, troubleshoot, and maintain production systems
• Build and operate cloud infrastructure on AWS, using Terraform to codify and version-control our entire environment
• Manage and scale Kubernetes clusters that power BetterUp's platform, ensuring high availability and performance
• Design intelligent alerting and observability systems
• Collaborate with engineering teams to embed reliability into the development lifecycle, shifting left on operational concerns
• Automate incident response workflows and build self-healing infrastructure
• Experiment with and adopt emerging AI tools for log analysis, anomaly detection, and predictive maintenance
• Drive continuous improvement through data-driven retrospectives and reliability metrics

Requirements

• 4+ years of experience in SRE or infrastructure roles
• Genuine excitement about AI tooling: you're already using copilots, AI assistants, or LLM-based tools in your workflow and are excited to push your skillset further in this area
• Deep experience with AWS
• Hands-on Kubernetes experience: deploying, scaling, debugging, and securing clusters
• Strong Terraform skills with experience managing complex, multi-environment infrastructure
• Familiarity with modern observability stacks (Datadog, Prometheus, OpenTelemetry)
• Strong debugging instincts and comfort navigating distributed systems
• Clear communication skills - you can explain a production incident to engineers and executives alike
• A builder's mindset: you see manual processes as opportunities for automation

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Workdays
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution