Senior Scrum Master overseeing Agile delivery on data and ERP projects for PwC. Leading teams and managing client relationships while focusing on quality and innovation.
About the role
- Senior Agile Project Leader managing enterprise applications within Microsoft ecosystem. Leading Agile teams and ensuring high-quality delivery across platforms in a hybrid work environment.
Responsibilities
- Lead Agile ceremonies (Scrum/Kanban) and enforce best practices
- Manage multiple projects and ensure timely, high-quality delivery
- Coach and guide Project Leaders, Product Owners, and teams
- Act as the main point of contact between business and technical teams
- Oversee L3 support, incidents, and service requests
- Monitor SLA/KPI performance and ensure compliance
- Drive continuous improvement and proactive issue resolution
- Define and execute product roadmap for Microsoft platforms
- Optimize applications for performance, scalability, and usability
- Ensure consistency across SharePoint, PowerApps, Teams, and Dynamics 365
- Establish governance, reporting, and escalation processes
- Maintain transparency on delivery and service performance
- Align priorities with stakeholders and business goals
Requirements
- 5+ years experience in Agile project/program management
- Strong background in enterprise application delivery and L3 support
- Hands-on experience with Microsoft platforms (SharePoint, Power Platform, Teams, Dynamics 365)
- Experience in SLA/KPI management and IT service delivery (ITIL is a plus)
- Strong stakeholder management and communication skills
- Proven leadership, coaching, and team management experience
- Agile certification (CSM, PSM, SAFe) is an advantage
Benefits
- Career Stability: Enjoy a stable career path with ample project opportunities.
- Skill Enhancement: Access free training and certifications.
- Baby Basket: To welcome your newborn to the ERNI family.
- Fruit Basket: Boost of vitamins during hospitalization.
- Office Perks: Enjoy free snacks and coffee.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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