Hybrid Project Manager

Posted 10 hours ago

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About the role

  • Experienced Project Manager driving successful software implementation for enterprise clients of Benchling platform. Leading operational activities and collaborating with cross-functional teams in biotechnology.

Responsibilities

  • apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members’ time and efficiency in delivering project goals.
  • work with enterprise and strategic account teams to ensure projects are delivered on time or early, as well as at or below budget.
  • liaise with customer PMOs to ensure best practices across the partnership and provide guidance to ensure Benchling project success.
  • enable Global Program Managers and Account Executives on enterprise programs to be focused on strategic delivery and expansion while you drive project day to day operations.
  • lead the activities of the Benchling project team and drive execution of the project plan.
  • set clear expectations with internal and external team members, and hold them accountable for schedules and project results.
  • lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation.
  • actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses. Serve as an internal partner to the Benchling financial organization.

Requirements

  • familiarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology, waterfall, and hybrids)
  • demonstrated successful software project management experience and training with >2 years experience (PM) in the life sciences R&D industry
  • at least 3 years of software implementation experience, preferably with a SaaS software company
  • BA or BS in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology
  • experience using advanced collaboration and task-centric tools (e.g. Smartsheet, Slack, Salesforce, MS Project, etc.)
  • experience building out new processes, tools and communicating these out to an organization
  • experience leveraging AI tools to optimize or automate project management tasks
  • exceptional communication and organizational skills; comfortable presenting in high pressure settings
  • strong work ethic, multi-tasking and time management
  • proven skills at contingency planning
  • experience in managing customer expectations
  • working knowledge of software delivery risk management
  • ability to work at customer sites, or in the Zurich office based on customer and project needs. Expected travel 25%.

Benefits

  • flexible hybrid work arrangement that prioritizes in-office collaboration
  • comprehensive benefits program tailored to their region of residence

Job title

Project Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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