Service Designer at Belden designing innovative services tailored to priority vertical markets. Collaborating with customers and cross-functional teams to translate challenges into actionable service concepts.
Responsibilities
Design innovative, vertical-specific services tailored to the unique needs of priority vertical markets
Engage directly with customers and internal subject matter experts to uncover unmet needs, operational challenges, and opportunities for service-led value creation
Translate insights into clear, actionable service concepts — defining scope, value proposition, intended outcomes, and execution considerations to enable effective commercialization
Partner with Service Offering Managers and Service Enablement teams to ensure seamless handoff from service design to global governance and regional execution
Incorporate feedback from early deployments and regional teams to continuously refine service designs and improve customer relevance and adoption.
Requirements
Comfortable working in environments with evolving processes
Strong ability to understand customer challenges and translate them into differentiated, value-driven service designs grounded in real operational needs
Experience designing services, solutions, or offerings within complex B2B, industrial, technology, or infrastructure environments
Proven ability to work effectively across technical, commercial, and innovation teams — influencing without formal authority
Ability to clearly document and communicate service concepts to both technical and non-technical stakeholders to enable successful execution.
Benefits
health/dental/vision
long term/short term disability
life insurance
HSA/FSA
matching retirement plans
paid vacation
parental leave
employee stock purchase plan
paid leave for volunteer work in your community
training opportunities
professional talent management and succession planning
corporate health well-being initiatives
work culture which includes commitment to diversity, equity, inclusion and sustainability!
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