Business Control Manager leading internal control discipline and operational excellence at Bank of America. Driving quality assurance and regulatory engagements while collaborating across teams.
Responsibilities
Leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF)
Executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards
Supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls
Identifying issues and control improvements for remediation
Building out actions plans and milestones
Driving timely and accurate Regulatory, Audit & GCOR Engagements
Analyzing assessment questions, authoring, editing and reviewing responses inclusive of overviews or deep dive presentations on technical areas of focus
Executing review and analysis of identified control deficiencies to drive to appropriate disposition
Ensuring appropriate management involvement, awareness and understanding of risk, regulatory requirements, and impacts
Driving collaboration with teammates across organizations (Technology, Operations, Audit, GCOR, GIS etc.) to ensure accurate and timely deliverables
Requirements
7+ years of internal control, regulatory, audit, risk, legal or compliance experience within a financial services or technology organization
Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts; strong writing/communication skills to convey outcomes to stakeholders
Excellent writing/communication skills - the ability to synthesize technical content from subject matter experts to clearly articulated complex subject matters to a variety of audiences
Can 'connect the dots' to demonstrate ability to identify and perform thematic analysis
Strong relationship management and collaboration skills with the ability to influence and motivate teams, stakeholders and peers to build consensus and solve problems
Comfortable with ambiguous situations capable of analyzing, simplifying and collaborating to solve complex problems
Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
Detail oriented with an ability to review documentation for accuracy and relevance to topic
Understands complex issues and drives timely decisions, knowing when to engage others for additional input, and when to act independently
Proven facilitation and presentation skills: ability to present key messages, recommendations and information in a clear, concise and insightful way including to executive level leadership
Excellent project management and interpersonal skills; strong attention to detail, accuracy and understanding prioritization within an environment where majority of issues are a priority
Ability to influence the opinions and actions of key stakeholders and gaining their trust
Excellent Microsoft Office skills, specifically PowerPoint and Word, SharePoint, and Excel
Excellent facilitation and presentation skills
Benefits
Commitment to being an inclusive workplace
Attracting and developing exceptional talent
Supporting physical, emotional, and financial wellness
Recognizing and rewarding performance
Job title
Business Control Manager – Technology Risk, Regulatory Engagement Lead
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