Cloud & Infrastructure Engineer designing and supporting solutions across Power Platform and Microsoft 365. Collaborating with technical teams to ensure smooth and secure operations.
About the role
- Azure Infrastructure Engineer responsible for operations of Microsoft Azure environments within Managed Services model. Supporting existing platforms and collaborating with engineers and partners for security and compliance.
Responsibilities
- Azure Platform Build & Operations
- Deploy and maintain Azure resources across customer environments
- Implement and support Azure landing zones and subscription structures
- Operate Azure services in line with governance, security, and compliance standards
- Perform patching, upgrades, and lifecycle management activities
- Configure and support Azure networking components including: VNets, peering, NSGs, Azure Firewall, Application Gateway, Azure DNS and UDRs
- Support ExpressRoute and hybrid connectivity, including troubleshooting and failover testing
- Work with external partners managing hub or shared services
- Deploy, configure, and support Azure API Management (APIM)
- Manage APIs, policies, certificates, and integrations
- Troubleshoot APIM availability, performance, and connectivity issues
- Build and maintain IaC using Bicep, ARM templates, or Terraform
- Contribute to CI/CD pipelines for infrastructure delivery
- Improve repeatability, reliability, and deployment quality
- Monitor environments using Azure Monitor and Log Analytics
- Participate in incident response, problem management, and RCA
- Identify opportunities for optimisation (cost, performance, security)
- Act as a technical point of contact within managed services engagements
- Produce documentation, runbooks, and operational handovers
- Support and mentor junior engineers
Requirements
- Strong hands-on experience supporting Microsoft Azure in production
- Experience working in an MSP or Managed Services environment
- Solid understanding of Azure networking and hybrid connectivity
- Experience with Infrastructure as Code
- Strong troubleshooting and customer-facing skills
- Some hands-on experience working with Microsoft Azure (commercial, placement, or lab-based).
- Experience in an MSP or IT support environment.
- Basic understanding of Azure services, particularly compute, networking, and identity.
- Interest in cloud infrastructure and managed services environments.
- Strong troubleshooting mindset and willingness to learn.
- Good communication skills and ability to work with customers and internal teams.
- Azure certifications (AZ-104, AZ-305)
- PowerShell or Azure CLI scripting
- Experience with Azure DevOps or GitHub Actions
- Exposure to Azure networking concepts (VNets, NSGs, VPNs).
- Basic experience with Infrastructure as Code or scripting.
- Familiarity with PowerShell or Azure CLI.
- Entry-level Azure certifications (AZ-900, AZ-104).
Benefits
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us!
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
- Hybrid working
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