Underwriting Service Specialist ensuring account service delivery meets customer expectations. Collaborating across teams and utilizing analytical skills to resolve underwriting issues.
Responsibilities
ensure account service delivery meets and exceeds our customer’s expectations
utilize customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met
work cross-functionally and is responsible for analyzing key pieces of information
determine the appropriate course of action and handle issues
collaborate with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments
Requirements
Bachelor’s Degree preferred
1+ Year experience in same or related field preferred
Benefits
multiple medical plans plus dental, vision and prescription drug coverage
competitive 401k with generous matching
PTO beginning at 20 days per year
up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
basic Life and AD&D Insurance as well as Short and Long-Term Disability
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