Food Service Director overseeing all food service operations at Aramark Healthcare+. Ensuring compliance, managing performance, and delivering customer satisfaction at Jefferson Health Einstein Orthopedics in Elkins Park.
Responsibilities
Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction.
Ensures compliance to food safety, sanitation, and overall workplace safety standards.
Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.
Recruits, hires, develops and retains front line team.
Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
Provides overall direction and manages performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions.
Ensures compliance with all contract obligations.
Requirements
Bachelor’s degree or equivalent experience
Healthcare experience required; preferably within a rehab or skilled nursing facility.
Food Service Management or Director level experience required
Strong communication skills, financial acumen and Microsoft Office skills
Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
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