Head of Operations overseeing production and engineering services at TAKASAGO Europe GmbH. Leading over 200 employees towards operational excellence and compliance.
AL
Hybrid Tech Operations Lead – Power BI
Posted last month
About the role
- Senior Operational Analyst ensuring smooth operations and high user satisfaction in financial planning services. Provides technical support and incident resolution using Power BI and SQL among others.
Responsibilities
- Provide technical support and incident resolution for home-grown and vendor products, using technologies such as, but not limited to: Power BI, Python, SQL stored procedures, SSRS, SSIS, Power Shell.
- Own and resolve day-to-day production issues, ensuring seamless operations and user satisfaction.
- Perform root cause impact and analysis, implement bug fixes, and document support procedures, relaying feedback to development teams for continuous improvement.
- Review, approve and deploy developer Change Requests into your production environment, assessing code quality, efficiency, simplicity, scalability and security.
- Interface with vendors for issue resolution and feature enhancements and maintain SLAs.
- Identify automation opportunities to boost team efficiency and deliver value.
- Helping with business user education and enhancing application usage.
- Monitor system performance and proactively address risks, track and report support metrics and user satisfaction.
- Ensure compliance with IT policies and audit requirements.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent work experience.
- 10+ years of experience in application support or operations, with hands-on experience of SQL, PowerShell, Power BI, Python.
- Experience managing vendor relationships and coordinating issue resolution.
- Good analytical, communication, and documentation skills.
- Familiarity with IT compliance, audit requirements, and change management processes.
Benefits
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Exposure to global business processes and emerging technologies.
- Support for continuous learning.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Sanitätsfachverkäufer providing customer service and sales in healthcare retail. Working in shops with a focus on personal aid and patient support.
Gerontopsychiatrische Pflegefachkraft caring for older adults in Markt Schwaben. Responsibilities include treatment and individual care in collaboration with healthcare professionals.
Gerontopsychiatrische Fachkraft managing care for elderly individuals with mental health issues at 'Haus Vivere'. Focused on empathetic support and medical assistance in a modern care facility.
Join Pichlmayr family as Gerontopsychiatrische Pflegefachkraft. Support elderly care with a focus on quality and compassion in Taufkirchen.
Manager of Sales Operations at Spotify focused on North America, translating business strategies into measurable initiatives to drive revenue growth.
Manager for Sales Operations and Strategy at Spotify, leading initiatives driving revenue growth across EMEA. Responsibilities include operationalizing strategies and optimizing sales frameworks.
Engaged Psychoanalyst providing therapy for neurological and orthopedic patients in a rehabilitation clinic. Collaborating with interdisciplinary teams and patients for optimal outcomes.
Operationstechnische Assistenz oder Pflegefachkraft für den OP im Johanniter - Krankenhaus Treuenbrietzen. Teil des engagierten Teams in Voll - oder Teilzeit.
Operations Manager focusing on operational leadership within Snorkel's AI expert community. Overseeing the lifecycle strategy and partnering across teams to drive initiatives forward.