Product Manager overseeing product success across its lifecycle and collaborating with global teams. Working for a travel solutions provider focusing on customer engagement and satisfaction.
About the role
- Principal Product Manager leading vision and strategy for Mobile Messaging channels within Adobe Journey Optimizer. Collaborating across teams to develop impactful customer solutions at Adobe.
Responsibilities
- Lead the development and implementation of mobile communication channels inside of Adobe Journey Optimizer.
- Help craft the vision and strategy for the mobile messaging channels
- Collaborate with cross-functional teams (Engineering, Design, Product Marketing, Partner teams and Partners) to determine product requirements and ensure flawless execution.
- Drive the product roadmap, prioritizing initiatives that our customers love and align with Adobe’s strategic goals.
- Gather feedback from partners and customers to continuously improve product features.
- Guide cross-functional teams, ensuring strategic clarity and execution excellence
Requirements
- 10+ years of product management experience, with at least 3 years in a principal or lead role.
- Direct, hands-on experience with one or more messaging channels: WhatsApp for Business, RCS for Business, or SMS.
- Proven track record in leading products and programs, especially in marketing technology, enterprise SaaS, or workflow platforms.
- Strong technical fluency—comfortable discussing APIs, data pipelines, orchestration frameworks, and AI model integration.
- Outstanding communication and presentation abilities, with experience presenting to senior leadership and external customers.
- Ability to thrive in a fast-paced, dynamic environment and work effectively in a matrixed organization.
- BA/BS in Computer Science or a comparable area required; MBA or equivalent experience preferred.
Benefits
- comprehensive benefits programs
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