Senior UX Researcher at Open Government Products dedicated to user - centric innovations in the Singapore Public Service. Lead research initiatives to enhance products and services for citizens.
About the role
- UX Researcher/UX Designer responsible for transforming the data platform at ADEO through user insights and design methodologies. Collaborating with diverse teams to improve UX for technical users.
Responsibilities
- Contribute to the transformation of the future data platform (tools, services and organization)
- Serve as an ambassador for UX: support and train the GTDP Product and Advocacy teams in discovery practices, user journey mapping, and behavioral analysis
- Define project scope and design methods with stakeholders
- Understand business and technical objectives
- Design and lead UX research initiatives
- Conduct user studies and propose innovative methods or approaches
- Create research tools (surveys, interview guides, research materials)
- Document research in internal tools
- Continuously improve research practices and tools
- Collaborate with UX, product, business and design teams to bring solutions to life
Requirements
- Approximately 5 years of experience in UX research or a related applied research field
- Experience designing, conducting and analyzing exploratory (long-term) and evaluative (user testing) research
- Ability to design and improve services, journeys and products based on research findings, aligned with user and business needs
- Experience in business environments where research is used to de-risk product decisions
- Proficiency with research and analytics tools (surveys, user testing, behavioral analysis)
- A Master's degree (or equivalent) in UX, psychology, social sciences or a related field is a plus
- Fluent in French and professional working proficiency in English required
Benefits
- Stimulating environment that encourages initiative and an entrepreneurial spirit
- Role-specific training to develop your skills
- Career development and internal mobility opportunities within an international group
- Quarterly team bonuses and the possibility to become a shareholder
- Flexible remote work policy
- Support for sustainable commuting: contribution to the purchase of bikes and e-scooters, plus a carpooling allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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