Senior Customer Resolution Manager managing complex escalations and advocating for customer satisfaction. Engaging cross - functional teams to enhance experiences for Personio's HR platform clients.
About the role
- Customer Manager Sr responsible for managing retail accounts and increasing brand market share. Collaborating with decision-makers to drive sales and achieve company objectives.
Responsibilities
- Responsible for the management of the assigned principals’ business (division and/or geographic), within designated “customer accounts”.
- Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.
Requirements
- Bachelor of Arts Degree
- A minimum of five years of relevant experience in retail (CPG industry), marketing, space management and/or resets. Sales administration or finance experience preferred.
- Expertise in Microsoft software: PowerPoint, Excel, Word and Outlook and thorough knowledge of web-based applications.
- Must have excellent presentation and communication skills.
- Must be able to handle multiple projects simultaneously.
Benefits
- Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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