Senior Systems Administrator managing production on - premises cloud infrastructure at AT&T. Ensuring service availability, security, and collaborating with various teams for effective operations.
About the role
- Enterprise Applications Administrator managing Salesforce and integrating business applications like Dialpad and PandaDocs. Focusing on reducing manual data entry and maintaining data integrity.
Responsibilities
- Act as the primary owner for Salesforce, managing daily requests including field fixes, data corrections, and advanced troubleshooting.
- Lead the administration and maintenance of peripheral tools including Dialpad (IVR and call routing), PandaDocs (template management), Notion, Jira, etc.
- Proactively drive the cleanup of technical debt, duplicate fields, and inconsistent naming conventions across all integrated platforms.
- Partner with Sales and Ops leadership to deliver critical visibility into performance through reports and dashboards.
- Enforce role-based access across Salesforce, Dialpad, and PandaDocs to ensure HIPAA compliance and secure data handling.
Requirements
- 3+ years of proven experience as a System Administrator in a complex, fast-paced environment.
- Expertise in Salesforce: Proven ability to build and troubleshoot advanced Flows, validation rules, and custom objects. Salesforce Administrator Certificate preferred.
- Broad SaaS Proficiency: Proven experience administering or integrating external tools like Dialpad, PandaDocs, Jira, or Notion.
- Technical Fluency: A strong interest in leveraging AI tools (e.g., Salesforce Einstein, AgentForce) to boost user efficiency.
- Location: Must be located in the San Francisco Bay Area and able to work hybrid from our office 3–4 days per week.
Benefits
- Competitive compensation packages that reflect the value you bring
- Comprehensive health coverage that works for you
- Generous paid time off
- Team bonding.
- Financial savings benefits to support your future.
- Paid parental leave to support your growing family.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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