Communications Manager leading communications initiatives for Duke Global Health Innovation Center and Innovations in Healthcare. Responsible for raising visibility and stakeholder engagement across platforms.
Responsibilities
Manage and regularly update Duke GHIC and IiH websites across multiple platforms, ensuring content consistency and usability
Track and report analytics (Google Analytics, engagement metrics) to inform strategy and improve performance
Oversee social media strategy and execution across platforms (e.g., Facebook, X, LinkedIn), including posting and engagement optimization
Manage relationships with external vendors, including consultants and design firms, ensuring brand consistency and timely, on-budget deliverables
Coordinate and organize communications for large events and conferences, including the Annual Forum and regional events
Liaise with internal Duke communications stakeholders (DGHI, Duke-Margolis, broader Duke community)
Support other programmatic work as needed
Draft and edit blogs, reports (including the Annual Report), newsletters, press releases, and other public-facing materials
Design reports and branded collateral using tools like Canva or similar
Act as proofreader, copyeditor, and final approver for all materials entering the public domain
Manage and maintain a content calendar to ensure timely and relevant communications
Co-develop and implement an annual communications strategy aligned with Duke GHIC and IiH missions
Coordinate messaging for partnerships, donors, and global stakeholders to strengthen brand positioning
Fully embed oneself into the team to develop a deep understanding of the organization’s programs to identify communication opportunities and translate them into proactive, effective communications
Requirements
Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program in a relevant field
Two years of experience in designing and implementing a comprehensive communications strategy, including the use of design, project management, and social media tools
A related master’s degree may offset required years of experience on a 1:1 basis
Demonstrated ability to develop and implement strategic communications plans across multiple platforms and for diverse stakeholders
Proven experience creating compelling content for different audiences, including policy-makers and decision-makers across sectors, program sponsors, potential funders, and other global stakeholders
Strong proficiency in managing social media strategy and execution across platforms such as LinkedIn, X, and Facebook
Experience maintaining and updating websites and tracking analytics using tools like Google Analytics
Skilled in design tools (e.g., Canva or similar) to produce high-quality branded materials
Exceptional written and verbal communication skills, including editing and proofreading for accuracy and tone
Excellent interpersonal skills and ability to collaborate effectively across teams and cultures; exercises diplomacy, tact, and professionalism
Highly organized and detail-oriented, with the ability to manage multiple projects and competing deadlines
Self-starter who takes initiative and works independently while adapting to dynamic priorities
Comfortable managing vendor relationships and ensuring quality deliverables
Familiarity with metrics reporting and KPI dashboards for communications performance
Proficiency with Microsoft Office Suite and collaboration tools such as Zoom, Teams, and Planner
Benefits
health insurance plans
generous paid time off
retirement programs with employer contributions
tuition assistance for employees and their children
comprehensive and competitive medical and dental care programs
wide array of family-friendly and cultural programs
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